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Ensure your staff have the tools to enhance their
safety whilst lone working. Whether that's out in the community or away from colleagues in a building. This includes travel to and from the place of work. Security training for employees is key to mitigating risk and keeping them safe at work.
Enabling individuals to recognise the signs of escalating aggression. Helping staff establish both non verbal and diversionary verbal techniques to diffuse a potentially dangerous situation. Discussing empathetic approaches, active listening and the correct responses. Spatial awareness is also key in keeping staff safe in the working environment. Staff training ensures employees have the tools and knowledge to keep them safe. Having an escape strategy is a skill which can become habitual and extremely useful in certain situations.
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